Inbox & Leads
All plansThe replies are half the marketing.
Comments and messages arrive in one place, sorted into what they actually are, with a reply already drafted from your verified facts — and the real enquiries tracked as leads until they turn into business.
Sorted before you read it
Facebook and Instagram comments, Messenger and Instagram direct messages, and replies on Threads all arrive in one Inbox within minutes. Each is classified — a real enquiry, a question, a complaint, praise or noise — with sentiment attached, so the thing that needs you in the next ten minutes is obvious. WhatsApp chats get their own page beside it as soon as Meta approves our access.
The reply is already written
Evolamate drafts a response from your verified facts, in your tone, ready to edit. Send it without leaving Evolamate. Nothing in the Inbox is ever sent automatically: the words are yours to approve. WhatsApp, once Meta approves it, is the one place you can opt in to automatic replies — on Growth and Agency, for the topics you choose.
Enquiries become leads, not lost likes
Genuine enquiries are captured as leads with their source and their conversation, and tracked to an outcome — so the person who asked about your prices on a Sunday doesn't quietly disappear.
Questions
Inbox & Leads, answered.
What lands in the Inbox?+
Facebook and Instagram comments, Messenger and Instagram direct messages, and Threads replies, usually within minutes, each classified as a lead, question, praise, complaint or noise. WhatsApp chats get their own page beside it, switching on as soon as Meta approves our access.
Does Evolamate reply automatically?+
Not in the Inbox. For comments, Messenger, Instagram DMs and Threads replies it drafts a reply from your verified facts and you send it with one tap, edit it, or ignore it. Nothing there is sent behind your back. WhatsApp, once Meta approves it, is the only opt-in exception: on Growth and Agency you can let it answer the topics you choose, and everything else still waits for you.
How does a message become a lead?+
When a message shows buying intent, Evolamate creates a lead with the source, the request and a follow-up date, so enquiries don't fall between a like and a booking.
Can my team share the Inbox?+
Yes. Invite staff with roles, and each business on your account has its own Inbox.
Works together with
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