WhatsApp automation that answers like you do
Customers get a real answer in seconds, day or night: your prices, your services, your words. Quotes, bookings and complaints come to you with a reference, and nobody waits in silence. On the WhatsApp number they already use, from A$49 a month.
- Approved by Meta
- Keep your WhatsApp Business app
- 7-day free trial, no card
Harbour City Plumbing
replies in seconds
Hi, how much to replace 3 taps? Kitchen and bathroom
Hi! I'm the Harbour City Plumbing assistant, the team's here too. Tap replacement is $95 per tap, so 3 × $95 = $285, labour included (you supply the taps). Want to book a time?
Answered from the price list, in secondsYes, Thursday morning if possible
Thanks! I've noted Thursday morning (ref HC-4821). Our team will confirm the time with you within 2 business hours.
Booking passed to the team, with a reference
Not a chatbot. Your business, on WhatsApp.
Most WhatsApp bots follow a script of buttons. Evolamate answers the way your best staff member would, from what it knows about your business, and knows when to hand over.
Answers in seconds, from your facts
Prices, services, hours, areas, how things work: it answers from your Business Brain, the verified facts Evolamate learns from your website and from you. It never makes up a price, a promise or a policy.
Quotes from your price list
Add your prices once. It works out simple totals (3 taps × $95), says what's included, and gives a firm price or an estimate your team confirms. Anything not on the list goes to you.
Your words for the situations that matter
Set replies for quote requests, bookings, complaints, urgent jobs and after hours, in your exact words or as a guide. Add your own: "asks for Sarah", "asks about the warranty".
A reference and a reply-time promise
Anything that needs a person gets a reference (HC-4821), goes to whoever handles it, and is kept to your reply time: they're reminded, you're warned, and the customer gets a sorry-for-the-wait if it slips.
Steps back when you step in
Reply from your phone and the assistant gives you the floor. Complaints and upset customers always come to you, with a careful acknowledgement sent straight away so nobody is left waiting.
Voice notes and photos understood
Customers can talk instead of type or send a photo of the problem. Voice notes are transcribed and photos described, so the reply (and you) know what the job is.
Every WhatsApp enquiry also becomes a lead with a follow-up date, and quotes that go quiet get one friendly nudge. See the WhatsApp feature in detail.
Set up in an afternoon
Connect your WhatsApp number
Through Meta's own sign-up, a few minutes. Your WhatsApp Business app keeps working on your phone; Evolamate works alongside it.
Check what it knows
Evolamate reads your website into a Business Brain you can see and correct. Add your price list and set replies if you want them.
Choose how much it does
Approve mode drafts every reply for one-tap sending. Auto mode answers by itself on the topics you allow, and sends everything else to you.
What WhatsApp automation costs
Two separate costs, with nothing hidden in between.
Starter · drafted replies
A$49 / month
Every message gets a reply drafted from your facts; you send it with one tap. Plus about 20 social posts a month, your inbox and leads.
Growth · automatic replies
A$99 / month
Customers answered by themselves in seconds, set replies, quotes from your price list and follow-ups sent for you. Plus about 50 posts, Autopilot and ads.
- A WhatsApp reply uses 3 credits from your plan's one balance (Starter includes 3,500 credits a month, Growth 7,000).
- Meta's WhatsApp fees are billed by Meta to your own card, with no markup from us. Replies within 24 hours of a customer's message are free up to 1,000 a month per number.
- No setup fee, no lock-in. Cancel any time in the app.
For comparison
WhatsApp-only platforms typically charge a monthly plan, an AI add-on and a margin on every message. For example, Wati's Growth plan is listed at US$59 a month (annual billing), its AI agent add-on from US$99 a month, with per-message rates above Meta's (eesel.ai, October 2026). Evolamate's Growth plan includes automatic WhatsApp replies and your social media, for A$99.
Safe to switch on
- Official and approved. Built on Meta's WhatsApp Business Platform and approved by Meta. No unofficial tools that put your number at risk.
- Honest by design. It only says what your Business Brain supports, says it's your assistant in its first message (on by default), and never agrees to a discount or makes a promise you haven't written.
- You stay in charge. Choose the topics it answers, write your own replies for the situations that matter, and switch it off for any chat. Complaints always reach you.
- Built in Australia. Evolamate is a product of SkilliHire, Sydney, and your data is never used to train shared models.
Questions about WhatsApp automation
Can I keep using the WhatsApp Business app on my phone?+
Yes. Evolamate connects through Meta's Coexistence sign-up, so the same number keeps working in your WhatsApp Business app. When you reply from your phone, the assistant steps back so it never talks over you.
Will it really answer customers automatically?+
In Auto mode, yes: it answers everything your Business Brain covers, in seconds, on every topic you haven't switched off. Auto mode is part of the Growth plan (A$99 a month). On Starter (A$49) it drafts every reply for you to send with one tap.
What happens when it doesn't know the answer?+
It answers what it can and says plainly what the team will check. If it can't answer any of it, the customer is told straight away that the team will reply (with a reference and your reply time), and the chat is flagged for you. Customers are never left in silence.
What does WhatsApp automation cost?+
Evolamate is A$49 or A$99 a month, which also covers your social media posts, inbox and more. A WhatsApp reply uses 3 credits from your plan's balance (Starter includes 3,500 a month). Meta's own WhatsApp fees are separate and billed by Meta to your card, with no markup from us: replies within 24 hours of a customer's message are free up to 1,000 a month per number.
Is it approved by Meta?+
Yes. Evolamate's WhatsApp connection is approved by Meta and uses the official WhatsApp Business Platform, not an unofficial workaround that can get a number banned.
Can I control what it says?+
Completely. It only uses facts you can see and correct. You choose which topics it answers by itself, write your own replies for quotes, bookings, complaints and after hours, and can switch it off for any single chat.
Does it work after hours?+
Yes, that's when it earns its keep. You can have it answer only after hours, and set an after-hours reply that tells customers when you're back and that their message is saved with a reference.
Does it understand voice notes?+
Yes. Voice notes are transcribed (2 credits a minute) and photos are described (2 credits), so the assistant can reply to what the customer actually said or showed.
Do I need a website?+
No. A website is the fastest start, but Evolamate also learns from what you tell it, your documents and price lists, and your own past WhatsApp replies.
Let WhatsApp answer while you work.
7-day free trial, no card. Connect your number, check what it knows, and watch the first replies before you pay anything.